SOUTH TEXAS – Jason Herin, owner of CBS Rentals (formerly Contractors Building Supply & Equipment Company) in Corpus Christi, says big plans are in the making for the store – a new location with double the size of their current location.
“We see a lot of growth coming to South Texas and Corpus Christi is a huge investment for us,” Herin says. “Our great customer relationships are too big for our current facility.”
CBS was started in Corpus Christi by Herin’s grandfather, Jimmy Lanphier, in 1965. Before that, Lanphier was a co-owner of Lanphier Construction Company, one of the largest general contractors in South Texas during the 1950s and 60s. He co-founded CBS as a construction supply company and, in 1979, Jason’s father, Buddy Herin, purchased CBS, added the equipment rental side of the business and grew CBS to a five location equipment rental and construction supply company.
The new facility will be at 7219 IH-37 and is six acres in size. Wayne Gill has been the general manager at the flagship Corpus Christi location for 35 years.
“The folks here do a phenomenal job,” says Herin, who joined the company when his father retired.
Currently, there are 25 employees, but that number will increase when the new landmark location opens in 2016 – and customers can expect to see some changes.
“There will be a lot more focus on technology in terms of customer service,” Herin says. “This includes a seamless checkout process and the inclusion of electronics. It will be a lot more sophisticated than what we have now.”
Herin says customer service revolves around the company’s values: integrity, service, innovation and performance.
“We have great, long-term employees and our number one goal is to provide legendary customer service,” he explains. “We want to take care of our employees and they will take care of us. We grow from within. A positive culture and values are our focus. You need existing employees to put the culture into the community.”
Getting more involved in the community is a major focus as the company grows in size.
“One of our big pushes for next year is philanthropy and humanitarian opportunities for our employees,” Herin said. “We want to be more proactive about it in the communities we serve in.”
Herin said two more locations are planned for 2016. David Baer will be managing the construction of CBS’ Corpus Christi facility and construction of a new site in Houston.
CBS has seven locations in Texas: Tyler, Longview, Conroe, Houston, Deer Park, San Antonio and Corpus Christi. –cw
Full story by Sue Johnson